Recent Customer Reviews
See what customers have to say about our services and their experience
Larry was extremely good at providing all required information, data and explanations of the policy. Very well versed with extremely capable communication skills. This is not your typical "on-line" type representative. It was a pleasure and an easy process due to his presentation ability and knowledge of the process. He should be made a V.P.!!!
The process is quick and easy! It's also affordable ! I recommend
I had canceled the renewal of my policy because I did not plan on renewing my lease. However I changed my mind and decided to renew the lease without remembering my required renter's insurance had expired. I was able to get a new policy in under 10 minutes for the same apartment on the day before my lease was going to renew. I didn't even have to provide info related to my previous policy to sign ...Read Moreup. Super fast processing, very reasonable rates, multiple payment options (both frequency of payment and methods of payment accepted), and they provide proof of insurance to my landlord immediately and without having to be asked to do so. My experience would be difficult to improve upon!!! ...Read Less
Easy to sign up, gave me what I needed for a great price. I will use them again if ever I have another need.
Saudia S. helped me out tremendously. I highly recommend her service as she helped my issue to be resolved. Thanks again!!!!
Great customer service! I only worked with eRenter representatives twice--once when opening my policy and once when cancelling it. Both times the representatives were incredibly helpful and my requests were processed quickly and correctly. Very refreshing to have a part of my renting/moving process go so smoothly.
Spoke to a customer service rep named Larry about verifying my payment, today 06-14-20 17 and he was very Friendly, Helpful, and professional in helping me. I give him a Five Star plus review for the way he handled my issue. All Companies need more people like him taking care of customer service issues. Thank You Ruben L. Cantu
I love erenters. I had never gotten renters insurance before so I was very nervous. Once I started looking over everything I started to notice that it was very easy and affordable. U get to choose your own plan that fits u and your budget. I recommend to everyone!
We had a power outage in our apartment complex that caused a power surge to blow my tv and computer out. I sunt to repair shop just to hear that it couldnt be fixed..i contacted erenters and they handled everything in a very pleasing manor and was very courteous..if i could rate more than 5 stars i would.I would like to thank my adjuster Sarah Dieringer for helping me understand my policy and what ...Read More is and what isnt covered ...Read Less
Dean was GREAT! I used the "Chat with a live person" when I was setting up my new Rental Insurance policy and he was very helpful! Wonderful to have great support people like Dean! ~Brenda K.
OMG very special shout out to Myrtle for making my day. Not only was she super helpful in setting up my new renters insurance but she was a pleasure to talk to while we did. The last 2 days have been hell for me and she not only helped me in taking care of what I needed but she did it with a smile on her face. So grateful for good people and quality service. Myrtle you were the best! Thank You!!! ...Read More #SaladDressingAndLaughs4Life ...Read Less
Awesome and quick service. Your representative was very helpful and knowledgeable of the different policies.
This is my first renter's insurance plan but I do like it is very easy and affordable to pay the reason why I gave it four stars is because I haven't fully utilize the service yet by making a claim but all in all I do like the service
I've never lived anywhere that required renters insurance. I was extremely nervous and already paying high insurance on my car, but the E renters plan team made it extremely affordable. I never imagined having insurance at this low of a price. They also sent my insurance information to my property immediately; allowing me not to make a trip to the library to print up and insurance paperwork. I wou ...Read Moreld highly recommend this to friends and family that are in need of renter's insurance. ...Read Less
Couldn't be happier with the professionalism here. They've helped in so many ways. We were robbed and they sent us the check so quickly to help. We also paid for pet damage insurance and they again helped in such a timely fashion. I will always use them and will recommend them to anyone. I've only spoken to comforting, kind, hardworking people. They've gone above and beyond to communicate with me ...Read Moreand I'm forever grateful. I'm so glad we used them! ...Read Less
I want to say thank you to the customer service team at erenterplan.com. I moved from TEXAS to Florida and I was able to transfer my policy with no problems. I have been an erenterplan.com customer for 2 1/2 years now and love the fact that I have been able to change my plan to fit my current needs. I have been able to adjust my coverage and deductible with no problems. I have furr babies and like ...Read More having the pet insurance option incase there are any damages to my home. Moving is stressful enough, so thank you again for making this part of my move stress free!!! ...Read Less
Excellent customer service!! First I accidentally set my service up on an annual 1 time payment rather than a monthly plan and called eRenterPlan. The gentleman on the line was extremely helpful, immediately cancelled the plan so I could set up a new plan on a monthly service and I saw the refund back to my account no more than 24 hours later. Next, I had to quickly cancel my insurance as I was ...Read More not able to move into my respective rental and again received excellent customer service and the policy was quickly cancelled with a full refund, no questions asked. It seems rare to get this kind of quality care over the phone these days but eRenterPlan is definitely doing it right! ...Read Less
I haven't had to fie any claims yet but, E Renters associates/operators have been the kindest most helpful people that I have to deal with. It's always a pleasure to talk to them come bill time, I end up hanging up the phone with a smile on my face and a brighter day. The website is easy to follow and payments are easy to make here. Many thanks!!
Great customer service. I originally set up a 12 month plan thinking it was a one time purchase instead of a recurring charge. Two days ago I received an email stating that I had been charged again so I was preparing for hassle. Instead I called up and the rep was able to get the cancellation and refund resolved in under 10 minutes. If you highly value convenience and not jumping through hoops, ...Read MoreI could not recommend this company enough. ...Read Less
My experience with Dean was wonderful . He answers all my questions. Help me with my policy and the result were good. I was happy with the interactions. Good job Dean
Once my claim was approved for a home robbery my check was cut ASAP! great service & it felt really personal like I was talking to a friend about my losses. :)
I have never had renters insurance and so I was nervous when I found out I had to have a policy...eRenters was hands down the best! It literally took me 15minutes to find, pay and print confirmation. They made it super easy and smooth! I recommend them to all my friends!
ELIZABETH GRIFFIN HARRELL
GREAT AND AFFORDABLE INSURANCE PLAN.
This the best website ever found to give best renters insurance rates
Carisa & Wendy
never had a problem with them..had to call about some questions and they are always so friendly
eRenterPlan was stress and headache free! Their process, as well as policy options, was well explained, which made it super easy to navigate through without the assistance of customer service....best of all, it didn't take much time or money. Love It!!!!!
They act quickly when you need to file a claim. I would continue to recommend them to everyone in need of insurance.
I shopped around and found eRenter Plan to be the best plan for renter's insurance. Their website makes it very easy to sign up and there's no waiting. I have used eRenter for over two years. When I've needed to call customer service, they have been gracious and helpful. eRenter rocks!
The representative was very helpful and nice. Explained the insurance and what it covered. Talked with a smile
Great customer service with never any waiting times on hold and EXTREMELY easy to cancel, transfer, or purchase new polices. Thanks Erenter!
It was just ok after I told him that my name was not Robinson he still spelled it wrong. It is Webster.
I can't really say much. I just sign up with this company. I'm still waiting on my policy paperwork to come in the mail. So until i have been with this company for awhile i can not give a fair opinion about my coverage nor how if any issues should araise how would this company handle it, but as for right not i have no complains.
Any time I've dealt with eRenter employees everyone is very helpful and friendly. I always feel like they make sure they understand what I'm asking, and that I understand the information they give me. They make everything simple, easy and affordable.
So far it's not so bad they treated me right I still haven't got my policy yet but they did inform me that it would take a couple of weeks but I did read some of there reviews and a lot of people didn't have nothing good to say they had 419 only one so far had something good to say but we will see how it turn out for me but for the most part they ok
Very easy to sign up and create an account. Also plans are not expensive at all. quite affordable.
Great price and great coverage! Quick and easy to navigate site. They were there to answer any questions. They came recommended and now I will also recommend them!
Great service and very efficient and I will recommend them.
Moving is always stressful! So many things to remember and coordinate.....it's enough to give anyone a headache! Obtaining rental insurance through eRenterPlan was stress and headache free! Their process, as well as policy options, was well explained, which made it super easy to navigate through without the assistance of customer service....best of all, it didn't take much time or money t ...Read Moreo complete. Reasonable rates and multiple payment options makes it diverse for any size pocket to obtain . I highly recommend eRenterPlan to anyone in need of obtaining rental insurance. It is a purchase and a service you won't regret!! ...Read Less
I had a very pleasant experience making this call to inquire about insurance. The young man was very professional and polite. I was able to clearly understand my policy.. And what I had purchased.. He also gave me options on other options of insurance the company carries.. I say thank you
David P. Thomas
At first, I was going to get this insurance simply because the company was affiliated with the apartment complex I was moving into, but I saw its true value when I spoke with them on the phone. I not only insured my property, but also got a policy with a lower deductible and two months protection in the event I get laid off. This is very important when you work for a company with a knee-jerk rea ...Read Morectionary attitude whenever Congress can't get its act together. Thank you for some peace of mind. ...Read Less
I give them 5 stars for customer service. It is wonderful to call for quotes, be treated like a cared for human being, not be given any type of run-around, and accomplish the task in a timely manner. Thank you eRenterPlan for making this necessary part of my life a smooth process.
I am very happy with the rates and amount Of coverage offered by erenters insurance. The rep I spoke to was very knowledgable about the coverage plans and let me no both the pros and cons of picking certain plans which companies very rarely do. That alone gained my trust, I appreciated his honesty. For example "he made sure when selecting my plan to keep in mind, God forbid a fire was to occur, to ...Read More have enough insurance to pay for hotel for xyz amount of time as well as merchandise replacement etc. thus far I feel I made the right decision to use them for my rental insurance policy. Thanks again ...Read Less
Offering easy access to support representatives, E-Renters home insurance is committed to customer service.
Very easy to sign up. I had to change my move in date and had to speak to a representative...extremely polite and helpful.
I remain impressed by the efficient setup of the apartment. Everything required for immediate occupancy was available.
ERenterPlan insurance company is a good plan to protect your property. They can help you find a plan that can fit your budget.
During the phone sign up process, I answered a couple of questions with 'yes.' The cocky agent told me I will address him as 'Yes Sir.' My apts require insurance & with this company so I had no choice. When thieves broke inro my car, the check for the missing valuables came fast after filing a police report.
Adam Givens Jr
My experience with the representative was very professional and friendly. I felt comfortable and secured.
I used eRenters when I moved into my apt. everything was fine never had to call them for anything until our bike got stolen and storage closet got broken into. I called them and sent over the police report and they processed a check within a week. It was so easy customer service was great and I didnt have to wait forever on the phone.
I was very pleased with the assistance i received from Chas when i called concerning the purchase of renters insurance. Chas was very professional, polite and knowledgeable as to my needs. A good experience..
I had my bike stolen and when I contacted eRenterPlan, they were quick and responsive. They took my information, processed my claim; I had my check within a week. Great service.
eRrenter Plan was a life saver when our apartment got flooded. They booked us in a nearby hotel and reembursed us for the repair of our damaged Persian rugs. The next time we rent we will be sure to get insurance through eRenter Plan
This insurance company responded very quickly to my issue and they were very understanding and professional. I would refer family and friends to use this company.
Easy to buy the policy and set up auto pay every month. Recently submitted a claim and got check within a few weeks. The whole process was super easy and quick. I would highly recommend this home insurance to my friends.
The claim service was super fast. I made a enters claim for a stolen bike, the adjuster called me within 24 hours, and I had a check in my hand within 7 days! wow! very impressed with the speed of the claim
Absolutely great company very easy and great customer service
It might have been the easiest thing about my move. The agent was courteous and efficient.
The representative I talked to seemed to have knowledge of the services the company provides. He advised me of a plan that has better protection for my situation.
philip Hanaburgh sr.
I was trying to get renters insurance from my auto insurer and they couldn't write in my State, I was directed to your company by an associate of my companies reps. I was completely satisfied with my entire experience, from connecting to your customer service , on through the process and even your price beat other companies, I tried. I had a great experience and will recommend everyone I know ...Read More about your company ...Read Less
easy to transfer from previous plan to current plan. friendly staff on phone
Our eRenter Plan was easy to complete and it was nice being able to talk to a real person during the setup process. The rental policy transfer process was much easier than I anticipated it would be and was definitely the easiest part of our move!
Her name was terry. Very sweet the experience was warm, kind , and patient. I am very happy the she took care of everything
They were awesome and very professional on the phone. I had to call 2x and change my start date and they did it right over the phone with no complaints!
Everyone was very friendly and efficient in the signing up process
eRenterPlan insurance was very fast in processing my application. It made my life easy while staying in US. I paid the insurance amount on quarterly basis, which cover my stay in US. Overall the experience with the whole process was very good.
Representative was very helpful and knowledgable about insurance. She was also patient and reassuring allowing me to make my own decision with pressure
eRenterPlan is efficient. The company processed my application for renter's insurance quickly and the charge form insurance is modest. The company appears to be well-organized and their phone-support persons are knowledgeable and courteous
eRenter online made it easy to apply for rental insurance. I love that there were options for payment; whether its in increments or paying for the entire year. When I had made a typo on the application the guest services was great with fixing the problem right away (who wants to pay for someone else's insurance anyway?) I'm giving eRenterPlan a 5/5!!
Donna Mae Baukat
When I contacted eRenterPlan to renew my policy, I received kind and courteous help from customer service. Changes to my policy were completed properly and with efficiency. I would recommend eRenterPlan to all my friends.
With a small amount we feel comfortable at eRenterPlan. Just go to website and buy the insurance as per our goal with flexible insured time.
Customer service rep tried to sell me more insurance than I needed as if I had no other options. That is a red flag for me. I had to thoroughly question him. I'm still not sure if I got what I needed rather than what he was trying to sell me. I will follow up...
I'm giving eRenter 5 stars because I have never had issue with them. It is simple to get insurance through them. Very quick responses and no unreasonable rejections like I get ALL the time with my car insurance carrier that supposedly carried home renter's insurance policies. To be fair I have never had to make a claim but I guess that's a good thing for me. Also, whenever I've ...Read More needed to cancel or switch, an easy phone call and that's it. Refunds are quick too. ...Read Less
The website is easy and simple to use and keep you at ease while doing insurance. It was awesome experience as i landed in US first time and anticipated things little complex and tough. But eRenterPlan feels me relaxed. Hope all the insurance are such one click with no hassle!
The staff member that I talked to over the phone was knowledgeable and friendly. He made sure that we got the best policy for our money. They did what they said they would do and that is very rare these days. Thank You.
eRenters is a great service easy to set-up and there customer service is willing to help customers in the most sufficient way. They make sure the customer get exactly what they need and what they deserve.
Super easy to get started and very helpful customer service
To whom it may concern; c/o Owner at Kamson Properties, regarding Maybrook Village, Maybrook N.Y. 12543 My husband and I would like to take this opportunity to let you know how very pleased we are living here at Maybrook Village. Upon coming to look at the apartment, we felt it was a bit small for us. However, our decision to move here was greatly influenced by both the kindness, kn ...Read Moreowledge and professionalism that the manager, Victoria Weber showed us during the entrance process. She was honest and prompt to get the yard in shape as promised within only a couple weeks of us living here, and she truly made us feel very at home, even leaving a beautiful welcome home card and gifts on the counter for us the day we moved in! Ms. Weber has proven to be an excellent manager in every way possible and we are so happy that she helped convince us make the choice to move here to Maybrook Village. My son has made friends and enjoys using the yard and my husband and I absolutely love being able to watch him from the patio and just relax. During Halloween, Ms. Weber created a Halloween parade and party for all the children of the complex. This created a wonderful opportunity for our family to be together at a special event just for our complex and enabled us to meet other neighbors with children while meeting new friends ourselves! We are very thankful for her for all the little extras she does and are very impressed with all of her hard work in improving the property. Ms. Weber has also spent an enormous amount of her own time and money to create a true feeling of community here which is such a jewel of a find in this day and age! We want to extend a special Thanks to Ms.Weber as she has truly made us feel very comfortable here. We feel happy, safe and connected here thanks to her efforts and truly feel, even after only a few months, that we have settled in nicely in our new home. . We hope you all have enjoyed a wonderful holiday season as we have. Sincerely, . The Peterson Family 115C Broadway Maybrook, N.Y. 12543 845-636-4981 ...Read Less
Easy and quick to start a new coverage plan. After a few days, I realized I needed to increase my coverage of which they were helpful in doing as well.
Very easy to sign up for insurance. No problems navigating the site. Would definitely recommend.
I had an awesome experience with E Renters, they made the process very easy, very detailed in explaining the different policy's that they offer, I would definitely recommend E Renters to friends in family.
Super website and hassle free. Very nicely made. I love it.
Good customer service. Very informative about the options.
Easiest insurance I have ever bought, just go to site, pick insurance and options, payment info and you are done
I have used erenter before and every time I use them it is so easy. They prices are fair and i never have any problem with my quotes or with setting up my policy. It is very nice to have something go right during a move.
Setting up my renter's insurance was very easy. Website is extremely user-friendly. Completed the entire process in less than 15 minutes.
I must say getting renters insurance has never been this easy and more accurate for your needs. I will definitely be using eRenters insurance from now on.
We had a great experience for the five years we used eRenter Plan. Excellent customer service. We highly recommend. Thank you!
This was the most painless process I have ever gone through to purchase insurance. I seriously couldn't believe it was that easy, quick, hassle free, and well executed. Thanks!This was the most painless process I have ever gone through to purchase insurance. I highly recommend eRenters. It's easy, quick and hassle free. Thanks!
Super easy, convenient and very helpful service on the phone. would definitely use again in the future!
Simple instructions to follow on website from beginning to end and also excellent rates.
I heared about eRenter, I met them to get my insurance and everything went swift, smooth, and simple as was informed. Thanks guys.
Agent on the phone was professional and I have used ERenter previously in San Diego. Best price all around.
The person i talked to was very helpful in helping me choose the right plan.
very fast and friendly service as far as enrolling with them....haven't been a customer a long time, but so far so good!!
Erenterplan.com might quite possibly be the best company I have ever done business with, hands down. They are always polite, helpful, professional and curtious. My experience with them is always top drawer. I recommend Erenterplan.com to all my friend's and family. Nobody's better in my experience. THANK YOU erenterplan
eRenterPlan made it extremely easy to find the best rate for me. I really appreciate their honesty and would definitely work with them again. Their customer service was very helpful and efficient.
I was so happy to hear about Erenter's insurance. I lady thay helped me was excellent. I ask questions and she answered all my questions and gave me great information to help me make a decision on what would me good for me. I have told other friend to call Erenter's. Thank you for being there for us!
The representative I spoke with was very nice and the entire process was quick and easy!
Very good product. I easily used the online service, it's really quick and intuitive. I'll recommend it to anyone.
Erenterplan is great. It's was easy to setup and the cost was very affordable. I have no worries that this will be a great experience for me.
They made it easy to sign up, and the rates are really cheap.
I have signed my third lease with Coral bay which proves that i have enjoyed my stay. I like the feeling of living in a park atmosphere where my little dog loves to smell and run in the grass. When i have had a problem in my apartment help was provided promptly and the work was well done. I prefer living here than a a cement building anyday. Be sure to pay your rent on time.
I had a great experience. Setting up my renter's insurance was easy and quick. The representative was knowledgeable about my complex and the insurance I needed. I would recommend E-Renters to a friend or any person I know who is in need of renter's insurance.
Great product -- easy to find the [very affordable] service(s) that you're looking for; easy to navigate the website...no complaints, all around.
Very easy to work with Very professional. Good rates.
Very helpful service Very professional Easy to us
Erenters was very helpful. The rep was courteous and provided what I needed.
Signing up for renters insurance was easy and convenient.
This is an great experience to use it, especially during the busy move. Just simple click on line then I can get the good insurance. It's very nice to know there was something I didn't have to stress about.
Very satisfied. Easy to use and accessible. I was able print my policy out in minutes and have it emailed to my leasing office immediately.
Your insurance is awesome, I moved and don't need it at the moment but when I need it again I'll be calling ya'll. I've been telling everyone about ya'll.
My representative was very helpful and went above and beyond to send documents to my leasing professional. The process of getting renters insurance as quick and easy and the prices are excellent!!
This was an easy process in the midst of a busy move. Its nice to know there was something I didn't have to stress about.
This couldn't be any easier. I have used eRenter twice now, and it is perfect for quickly getting some basic coverage for your personal items in a rental situation. And the prices are very reasonable.
Very nice customer service. Fast, easy, and patient.
This was a very easy process. I called the number on the brochure I got from the apartment were I was moving to. Told them what I needed they gave me a good quote to her to sign me up and in minutes I was done.
Super easy, fast, and painless. I will be getting this service next year for sure.
Renter's Insurance in less than 5 minutes? Really! Hassle free, easy, step by step, quick, and a print out summary... I'll recommend this company any day!
it was fast and easy. I needed the insurance in a hurry and it took no time at all to get my place insured. thanks eRenterPlan.
So quick and easy. Signing up was simple and effortless
easy and painless easiest renters insurance I ever got
It was a very easy experience. The insurance salesman answered all my questions and explained in detail what was covered in the policy I purchased. He also suggested I get coverage on my jewerly.
Easiest pay site I have ever used. Painless!
eRenter's website was very easy to use. Both of my daughters have signed up for eRenter's insurance.
I have used eRenters twice. Getting insured was very easy and the work directly with the apartment on the paperwork. Thankfully I have never had to file a claim.
This was the most painless process I have ever gone through to purchase insurance. I seriously couldn't believe it was that easy, quick, hassle free, and well executed. Thanks!
Erenter plan website was easy to use! And when I did experience an issue I called and got helped immediately over the phone. Thanks!
Ian Wilson Sr.
I was provided with Great customer service, a quick insurance policies with affordable prices. I recommend Renters Plan
super fast service great customer service very detailed and patient thank you
I was amazed at the very quick response and simple process they have. I had to change effective date and it took just one call and less than five minutes. Website is very clear too.
I needed to file a claim this past year and had steadied myself for the gauntlet ahead when I callIed ERenter. Not only were they helpful and concerned, after sending in my documentation I had a check within a couple of weeks. Two phone calls, one proof of documentation submission. That was it.
I needed to file a claim this past year and had steadied myself for the gauntlet ahead when I callIed ERenter. Not only were they helpful and concerned, after sending in my documentation I had a check within a couple of weeks. Two phone calls, one proof of documentation submission. That was it.
I have had great doubt about this service. I submitted my card info almost a year and a half ago. There has been no change in my account, suddenly, I got an email saying "my card has been declined" . The next day there is an email stating the my policy will be cancelled. On those very same days, I have had used my card my with no issues. I went online to check my profile, I could not access it. .. ...Read More.not happy at all ...Read Less
had a good policy but wanted to shop around for a policy that I could pay on a monthly basis since i may be relocating in the near future. I found a good rate for the coverage I needed and the flexibility of monthly payments. the surcharge is only a dollar, so it's well worth it. I will definitely consider staying with the company after I relocate.
Excellent service. Processed two claims very promptly and without any hassles.
These guys are easy to work with. I have had to go month-to-month, terminate service, and reschedule service. Each time I called I got what I needed in about five minutes or less. Super easy! Plus it is very affordable. Great Company!
Wow, I was amazed I was able to complete everything I need online and did not have to call in to customer service. And they will send it to my apartment. I was going to call and confirm that this took place but by reading the reviews it looks like it will be taken care of! Thank you erenters!! I'm glad I am using your services and hope that the rest of my time within your company remains the s ...Read Moreame! ...Read Less
Well this company is very professional, , in a few words they help me with my insurance and explain everything Thank you
So fast and friendly people! I was afraid when my wedding ring got stolen, that they would have me jump through loops for help but they told me exactly what to do and when I got them the information they needed everything else was a breeze :).
Easy to do and great rates! Cost is worth it to have the peace of mind the insurance gives.
eRenterPlan is a great option for home insurance. Their staff is friendly and helpful and they have multiple plan options which meet your insurance needs.
very fast and efficient...had to cancel current insurance due to them not getting the information correct for renter insurance price very competative..same if not less than what i had with car insurance will continue to use
It being my first time obtaining renters insurance I was a bit skeptical. But the agent was very thurough and explained all the options and charges . Naturally I felt more at ease and even opted to obtain a bit more insurance here and there. Mainly since it was very inexpensive for the peace of mind . All in all it was a fast and painless experience.
Erenterplan.com is fantastic!!!!!!! I recently moved to Cleveland and had to rent an apt. The complex will not continue the process of qualifying me until I had insurance. I called my insurance company and they wanted $31.00 per month. Erenterplan.com saved me 18.00 a month for the same coverage and gave me a detailed summary sheet that I can print out for my records. They also notified my leasing ...Read More agent that I was now insured. The process was seamless and very efficient. Thanks ...Read Less
Website was very easy to use and fast. Great prices with immediate results. Thank you.
The service and ease to order was wonderful, thank you for your help.
I called my own insurance company that I have been with for 28 years and they was not able to beat your price. I also like that when you sign up you notified the apartment complex that we enrolled. I have never went on a website and was able to get the insurance that I needed without speaking to anyone. Y'all are the best.
Love them, they are great people. EASY to talk to and very helpful:)
I have had wonderful experiences with eRenters insurance. I found both signing up and then cancelling the insurance when I moved out very easy. So when I moved back into new apartments, I didn't hesitate to call. The person I spoke with was professional, friendly, and very efficient. My business was taken care of in just a few minutes. I highly recommend eRenterPlan.
This was the easiest thing to do! Everything was completed in seconds using the online access.
my experience with the young lady you talk to me on the phone was great. she was very helpful and knowledgeable on what I was looking for. she took the time to explain everything to me. I was very impressed with the whole situation. I would recommend them to other people I know.
I called to set up my plan. The gentleman I spoke with was very helpful and friendly. I had a great experience. I highly recommend eRenters!
My experience was good and very quick .it took just few minutes and everything was clear .
I ended up having to call twice and the two men I talked to were both very kind and patient when answering all my questions. They were very knowledgeable about the different policy's as well. Will refer any family and friends who need inexpensive renters insurance.
I like the easy access to the website, it is user friendly, price is good.
After running behind my previous renter insurance company to start auto payment, as it was tedious to do manually every month, I switched to erenter, and these people are great. They setup my insurance and auto payment in 5 minutes.
Customer service at erenter insurance was friendly, professional and the price was very reasonable.. Online sign up was fast and easy..I love my insurance company...
I came home from work one evening with my 1yr old and found that someone had broken into our apartment. After dealing with the police, I called Erenters. I must say that they handled my claim quickly and we're very courteous on the phone. Not only did they call back but also emailed me to make sure I knew what was going on with my claim. Great customer service.
My overall experience was good and smooth. Everything was fixed in just one call. I wish to get similar good service throughout my tenure of service.
While I got problem with registering my profile in the system, I called the service center and spoke to a lady for help. She was patient and quickly processed all my requests. it really relaxed my pressure for an urgent house rental. And the information on its web is clear; I have no difficulty to find my best policy. I like it.
This is the second time that I have used ERenter Plan (2009 - 2010 & Oct 2014) in my life. It just made since to use this company again.
I had to call in twice and both times the ladies were extremely courteous and friendly. They gave me all my options and I choose the one that best suited me. I would recommend your company to anyone that was looking for renters insurance.
eRenterPlan was recommended to me by the leasing office at my apartment complex. I called the number and within minutes I had renter's insurance at a reasonable price. I double checked with the insurance company where I have my vehicle insurance and eRenterPlan was right in line with their prices. eRenterPlan sent proof of my insurance right to the leasing office and I was able to move in t ...Read Morehe next day. Their flexible payment plans fit my budget. I would recommend them to anyone needing renter's coverage. ...Read Less
The person I spoke with was really helpful and professional. O would recommend this service to my friend for sure.
I have had this insurance for a couple of years. Unfortunately, due to a long trip I could not renew it. When I reapplied, there was no problem whatsoever renewing the insurance which by the way is quite affordable.
It was a great experience. The person who took charge was very professional and friendly! Thank you
The person we talked to was very helpful and pleasant to talk to and the price was affordable .
Ira Mai Steele
I am pleased with eRenter s Plan. I live at Ashford At Keystone Apartment Homes. I was given a colorful descriptive information about eRenters Plan. So, I called them and was given a quote for renters insurance . I was emailed quickly. . ...Read More I am recommending eRenters Plan to others. Ira Mai Steele ...Read Less
It was a very simple, straight forward and basic experience and that's the way I like it. I got what I needed in a short period of time without a lot of personal information exchange and the price was reasonable also. I had to call back the next day to change a small detail and it was not a problem.
Friendly, pro-active customer service. Explained everything clearly, and made the transaction easy.
Impressive Customer Service, Fast and easy. Overall, very satisfied with the process of getting my erenter insurance hassle free and real quick.
I have been a customer since June 2013 and have been very pleased with the services I've received. Your staff were wonderful at explaining some clauses that recently went into effect at my apartment and were very quick to send updated copies of my contract to my leasing office. I happily wrote a review on your company's behalf. Thank you for an excellent product.
I was so pleased with eRenterPlan agents and company. They were recommended by my new apartment manager. I was afraid it would be complicated and expensive. The process was just the opposite. The agent emailed the required policy to the apt. manager. It took 5 minutes! One of the few things that's been easy to do and not expensive. Very courteous staff!
I moved from east coast to west coast almost a year ago and the agent who handled my account was incredibly helpful with my transition. Recently, my apartment upgraded the renters insurance requirements and the eRenter staff explained the new changes and had my new contract up-to-date in about fifteen minutes. TL;DR - Excellent, knowledgeable staff get the job done quickly and well.
Their customer service is great. Very easy to work with and very friendly as well.
Friendly, polite, humorous agents. Very very Helpfully reminders by email and mail to pay the bill and informed me of why my account was being cancelled; but gave me amp amount of time to pay. That was appreciated. Two heads are better than my one. Keep me reminded, PLEASE. Hotep (i come at peace) Thank you.
This process of getting an eRenter insurance was fast and impressive.
I did not have to buy more insurance than I required. Very friendly and professional Rep. Price was okay.
Lindsay Michelle Wadman
This was a very easy, seamless experience. Quick quotes, clear policy language, and good rates. Also, it was great to be able to simply search for my building in the database and then match it up with the plan that works the best for me. 5 stars.
Very friendly, easy to talk, understand your needs, easy,quick and fast service. thank you
No problem when signing purchasing a policy. Fast, easy, great customer service!
We are so grateful for eRenter and how simple and easy it was to receive coverage! Thank you tons, we really appreciate your help!
Such a pleasant experience! Past apartment complex required renters to purchase insurance via eRenter. Moved this year into a new house and was only a 10 minute call to transfer plan! Everyone is so genuine and willing to help. The call might have only taken 2 minutes, we were just having fun!
i shoped for a long time to find renters insurance then I came apon erenterplan the offer was fantastic and the price perfect
I was extremely pleased with the service I received. It was quick, professionzl, courteous and affordable Thank you, Barba Louya
5 Stars To The Renters Insurance Plan. The Phone Conversation Was Outstanding. I Appreciate The Service Of The E Renters Insurance As Being Nice And Polite To The Customer. I Am Happy To Be Back With E Renters Insurance.
I have used Erenters insurance for 5 years now, and have transfered it from property to property. Each time my refund is processed and refunded quickly! I cant say enough wonderful things about the customer service.
You were a very knowledgable agent. It was a pleasure speaking with you. You deserve ten stars.
I had a good experience. The cost was good and the agent was very helpful through the process.
Called several renter ...but after speaking with one of erenter's customer service I knew exactly what plan to choose and they are very good at returning calls and getting problems resolved in a very fast pace ...just want to say thank you for your worry free attitude and compassion. ....
Very easy to get set up with them. Very nice and answered all my questions.
I recently had to order renter's insurance and was totally surprised at how easy it was to do. I also realized the importance of having the eRenterPlan. I am so comfortable knowing that I don't have to worry about anything that could go wrong while living at my present location. Thank you for my piece of mind as well as my coverage!
This is the best way to go if you want to insure your belongings seperate from your auto coverage. I saved money by paying for the whole year and if you move the coverage transfers, just a quick phone call away. The process was fast and the customer service was great!
It's very easy to obtain my insuarance and the service is wonderful.
Awesome customer service! Wasn't on the phone that long. Very friendly and easy to talk to! Naeem K. helped me and was great!
Hector L. Rivera
I had an excellent experience getting my Renter's insurance setup. I moved from my apartment to a house and was able to transfer the insurance quick and easy. The choices and the rates were great and I look forward to a continued positive experience with the company!
Very easy to obtain coverage! Hassle free experience!
I had an excellent, and seamless, experience getting my eRentersPlan setup. The choices and the rates were great and I look forward to a continued positive experience with the company!
I was very impressed at how fast I was able to obtain renters insurance over the phone. They person who helped me was very courteous and helpful. I was able to complete my transaction and have my insurance effective that day. Thanks, eRenterPlan
The customer service representative that helped me set up my account, was extremely polite, succinct, and practical about communicating the options that were offered by the company. This call could have taken more than 30 minutes but I was able to set up an account and pay for part of my insurance all in about 10 minutes. This was all thanks to the efficiency and great listening skills provided by ...Read More the representative. ...Read Less
Dr. Eliezer Oramas
Definitely great service and support. Immediately attention. KUDOS TO YOU.
Smooth, easy, and professional transaction. Recommend highly.
Excellent Service very pleasant and information
Excellent service on eRenterplan and affordable prices as well. Very happy with my choice!
I have been using eRenters Insurance for about 3 years now and they are pretty reasonable price wise on my monthly payments.Way cheaper then other insurance companys.Representative was very helpful in explaining all the rates per month and coverage. I would recommend eRenters to my family and friends, Thanks again for your business, Tofiga Tofa
This was the fastest and easiest insurance I have ever gotten. I like the price too!
I did have a fantastic experience with eRenterPlan. It was extremely quick and easy to complete the registration for the renters insurance. And to boot, your policy prices are very reasonable! Thank you so much for everything!
Excellent service and friendliness of the staff is extraordinarily.
I moved from Indianapolis to LA. The transfer of my plan was so easy.
Getting a quote was so quick and easy. A couple of minutes and my plan was ready! Great experience.
I had a great experience on getting my policy. Was really easy, convenient, fast and best of all Price!!! I got what I need it in no more than 5 mins! Thank you!
Very easy purchase....inexpensive with a very high value of replacement...policy even includes protection against water damage! Perfect!!
MARISSA R WHITBY
This was perhaps the easiest process. I was nervous and thought this was going to be a hassle, and by the time I got off the phone I had great coverage, at a great price, Thanks for making this so simple.
Getting my policy was extremely easy and hassle free! I had some questions about transferring and I called their phone line. The wait was bearable and the operator was extremely helpful. Thanks for everything!
forgot to renew my plan site was very helpful ana did a live chat with me and was very quick getting me set up on this site very happy with everyone thanks,bruce carrasco
Excellent customer service! I have the renters plan for over two years and recently moved and decided to stay w erenters. The representative who helped me was so helpful and professional. Recommend this highly. From a very satisfied customer:)
Super fast sign up process, very user friendly. Leasing office already had my policy no. when I walked in to get my keys, so that was nice. The extra coverage offers provided during the purchase process are also a plus. This was probably the easiest thing I had to do to move ;)
Although moving can be a stressful time-e-renters takes care of all your insurance needs by removing the stress. Not only are there affordable plans to choose from - but the clear and simple website made it so easy to choose a plan that was perfect. Choosing the right plan was a snap. I will definitely recommend eRenterPlan to others. Thanks eRenterPlan!
I was really glad that I was referred to erenter's by the apartment office. The agent was so courteous, quick and helpful, that I took the time to call his supervisor to say so. I have referred eRenterPlan to two others who were enquiring about home insurance. One of them moved from an European country to the US and were very happy to know that this was such a quick job! Please keep up the ...Read Moregood work, along with the good rates! :) ...Read Less
Awesome customer service provider! It took me 10 minutes maximum to get coverage. They did all of the leg work. I sat back and enjoyed all that they offered! The had the best rates, their rates bet my auto insurance company's rate, plus they provided more coverage for less out of pocket expense!
I just moved into my first apartment and got referred to eRenterPlan. I had a great experience and they were really helpful and quick about setting everything up for me as I had never done this before. They are quick to respond with questions, emails, and calls. Thanks eRenters!
I had to move into a new apartment quickly and thought getting the insurance would be just another hassle. However, my building manager recommended eRenterPlan and a couple clicks later I was all hooked up. I downsized from a large home and have lots of art etc. to protect. I feel comfortable with this company due to the recommendation by my manager (this is a fairly high end building with exce ...Read Morellent reputation and services), as well as the way the company handled things. It doesn't get any easier than this! ...Read Less
This is to recognize Blake, the person in charge at the claims department, for a displaying exemplary customer service during our conversation. He was very knowledgeable about the process and was efficient in helping me file a claim. Great job, the company needs more people like you.
Made it real easy to resolve any issues .So glad it could be handled at anytime.thank you for easy access and quick response .
I was surprised to be able to obtain direct and attentive service after hours. It still exists! The result was a clear and helpful response that defined my plan in less than a minute and gave me enough confidence to resolve the issue on the spot. In retrospect, I was referred to this agent while finalising another long term arrangement. That needed insurance coverage to wrap up the details. ...Read MoreI had not envisaged that it would be so easy. At that stage I was expecting further long negotiations. However, I now understand that I should accept recommendations in the spirit in which they are given, and be more open to expecting outstanding fast service. Thank you, eRenter! ...Read Less
just want anyone who is looking at erenters, for renters insurance to know right choice. Great plans and the best customer service. I work in customer service so I know how it can be. They will take great care of you!!!!!
It was nice upon making my decision to rent that my leasing agent, whom I talked to for a year, having her suggestions to take your brochure and be able to accomplish my application and obtain my policy at a reasonable rate and have the policy, prepared, read, understood and issued in about 15 minutes. Thank you for making the process easy for a renter who hasn't rented in years, post-divorce ...Read More and two-time homeowner. I'd like to give the credit of obtaining this insurance to Kiran Sethi, Leasing Specialist at the Cortona. She is very good at explaining your product and the benefits. ...Read Less
Competitive prices, quick and easy to sign up, with flexible payment plans and a simple, but extensive policy. It's was so easy to get this out of the way through the hastle of moving, and they mail a hard copy of your policy quickly after you sign up. Very impressed!!!!
this company is soo helpful, it helped me find the perfect apartment in a short period of time and it's was soo easy to communicate with then and I'm soo thankful for the varieties they offered me. I also want to thank them for contacting me with a moving company. Thank you, Hanan Omair
Great service, easy enrolling process and everything makes you feel a real warm welcome
The eRenterPlan Renters Insurance is an empowering and liberating new tool. It empowers rental owners and developers to actively meet the housing needs of a new generation of mostly young and mobile renters; it liberates these renters to obtain secure and affordable well located housing.
Very good customer service. Easy setup and great pricing...
great customer service. worth the price. no hassles fast service easy to undertand and create account highly reccomend!!!!!!!!!!!!!!!
1. The entire insurance purchase process was extremely simple, quick and clear. 2. The agent provided all essential information for the customer,me, to make a decision. 3. The payment options are straight forward.
Great price and very easy to access the policy online. Any time if you need to change anything it's done instantly. No need to wait for you agent to reply your email or call you back for any changes. Love it! Keep it up!
Fast and easy. I made everything by myself online .
eRenterPlan was extremely easy! It walks you thru the whole process, you can even find your apartment on this site and the prices are great too. I have health problems and the stress of moving, this was by far the easiest thing I had to do!
Very good customer service. The agents are prompt and know what customer is asking for. Online system is also good. The best part you can start, transfer and cancel policy with eReneters within minutes. They also send the property coverage notice to your leasing office........ I would definitely recommend them.
Great insurance!!! I've been paying way too much for rental insurance. Happy to find out about this.
I liked eRenterPlan because it was super easy to set up, but I've never actually needed to file a claim. When I did have something that seemed to be covered, I was hesitant to file because I generally don't hear great things about insurance companies. Much to my surprise, the customer service I have received from American Modern Insurance has been awesome. The representative that was ass ...Read Moreigned to my case (Dave M.) helped me quickly and thoroughly, answering all my questions and treating me with respect, courtesy, and enthusiasm. I really felt like I had someone there on my side, and I would definitely recommend them to others based on this experience. Thanks to both eRenterPlan and American Modern Insurance for the great service! ...Read Less
I found erenters to be the least expensive insurance around. It beat travlers my car insurance and it literally took only five minutes to sign up. I have been told they will be there if you ever need them.
The insurance I looked at took too much time and wanted too much money.I was pleased signing up with this company.Taking less than ten minutes and a price I couldn't believe....how could I not become a customer.? I'm advising any I know to check them out....I know,just as I was the outcome will be a pleasant surprise.
Very easy to get a policy set up. Like others have stated, it literally took about 5-10 minutes. The web interface is extremely easy to navigate and very straightforward. My policy info wasn't only emailed to me, but to my rental apartment office as well. Awesome!
Vin R S
Quick, Easy, Simple and Affordable. Was done in 10 minutes (includes my brain processing time). I also had the opportunity to speak to their CSR and she was extremely efficient to help me out.
IT WAS SUPER FAST AND EASY TO GET MY INSURANCE POLICY. IT WAS CHEAPER THAN OTHER INSURANCE COMPANIES AND THEY INFORMED MY APARTMENT COMPLEX FOR ME. VERY RECOMMENDED!
We had renter's insurance through another company. My wife found out about eRenterPlan through her work, as she is a property manager and her properties are starting to require renters to carry renter's insurance. After she was explaining all the benefits I looked to see if where we were renting was covered by eRenterPlan and I am so glad they do. I changed immediately for less cost tha ...Read Moren I was paying as well as MUCH BETTER coverage. Love it! ...Read Less
When I got the moving in paperwork from my apartment that I was about to rent, I saw that they required some sort of renter's insurance. I thought to myself, oh crap, another bunch of papers and forms I have to fill out. But, when I went to the eRenter website, the whole process took less than 15 minutes. The requirements for basic insurance was straightforward, and all the other options to ad ...Read Mored on were very clear too. ...Read Less
E-renter was recommended from our leasing office, getting the policy was easy and very user friendly. -Gabriel
This is my first time renting and needing renter's insurance. Setting up my plan was simple and easy. Also, I set up my plan so that I am automatically debited every month, so that I do not miss a payment. I would definitely recommend eRenterPlan.
I chose eRenterPlan for my Renters Insurance because of the low cost. But their Customer Service Staff proved it to be the right choice. They made the whole process of getting my Renters Insurance hassle free. They handled everything from the get-go. I didn't even have to worry about getting the Certificate of Coverage to the management company, they did it for me. Thanks for the great serv ...Read Moreice! ...Read Less
Was super easy to get a policy. Like many others stated, it literally took about 5-10 minutes. Web interface was extremely easy to navigate and straightforward. My policy info wasn't only emailed to me, but to my rental apartment office as well. Done and done!
The company was recommended by our complex, I thought I would just use my auto insurance company - after wasting my time and shaking my head at the amount of money State Farm wanted, I looked at eRenter. I spent 10 minutes filling out the form, received my quote, read through EVERYTHING, and realized I should have just started here! I was able to get affordable insurance and they took care of th ...Read Moree notifications to everyone! I am happy with what I was able to purchase and the ability to make a YEARLY payment vs. quarterly. ...Read Less
Great site. Good choices and fair prices. Feel like I got a bargain!
I was able to purchase a policy satisfying all my needs in 10 minutes. All completed documents were emailed to me. Very satisfied.
The bottom line is, thank you for your courteous service.I shall continue to be a customer for quite some time to come. Respectfully, Paul F.
5-19-2014 Dear eRenterPlan, Kudos to your company for renewing my renter's insurance, and for being understanding after I let lapse for 3 months. I've had positive customer service experiences for the past 9 years--a former assistant manager at Wood Canyon Villa Apts. said it was obligatory in case of break-in,fire, or other natural disaster.
Set up my renter's insurance was really easy took me a couple of minutes and I choose the coverage that best fit me.
My experience in getting my home insurance on eRenter was great. Its quick easy and simple! Get the quote on the selected coverage and pay the premium online, everything within few mins. Thank you for the quick service. Appreciate it!
Simple and easy. Was able to find my exact apartments on the site which made it even easier to start the process. Affordable rates would recommend to anyone looking for insurance.
eRenters Plan website was user friendly. Then when I called in, due to a quick change, customer service was the utmost helpful. I have referred eRenter to my famiy and close friends~ EVERYONE Should have this..
Signing up with eRenters was quick and easy and the rates were comparably good. Did not take even five minutes and my coverage was in force.
Signing up fore renters insurance was easy. It walked me through my choices easily and only took a few minutes to sign up.
Good experience with the purchase of new renter insurance and good customer services
Very user friendly...I didnt spend much time..Few clicks and I have my insurance
Good rate, quick and easy to obtain, would recommend to anyone.
I didn't take no time to get a quote. I got a great rate. I would recommend a friend if they are looking for a great renters insurance.
Signing up for renters insurance was very simple with erenters. It didn't take anytime and I was offered a really good rate. i have already referred 2 friends to change their policy to erenters.
Incredibly simple. Took about 5 minutes, and we had our insurance info and coverage ready for our new apartment.
My husband and I signed up for our apt insurance during our lunch hour! It literally took 15 minutes. It's so easy and fast!
When first decided to get rental insurance I thought the process would be complicated. E rental made it easy, the coverages they provided are that you choose what you need. They are affordable and definitely give you peace of mind.
Very quick, easy, definitely reliable. eRenterPlan has my full support, because i know they will support me and my family.
We have lost EVERYTHING three times. One burglary... one hurricane... and one fire. It makes sense to insure your belongings!! We didn't have insurance for the hurricane, but were smart enough to get some coverage from the fire. It's not that expensive to cover your things... you have NO idea what it takes to get back on your feet. eRent has a great reputation and I am glad we have the ...Read Morem insuring us. We hope all the bad stuff has run out... but in case....???? Be smart and just cover yourself. This is a great, inexpensive program. ...Read Less
Quick, easy, and efficient. Exactly the kind of service I look for. Not only that a reliable service. Thank you.
My neighbor's apartment caught on fire which quickly led to mine and several others in my building. Fortunately, no one was injured. Your phone staff were helpful and caring, and your inspection agent showed up quickly to appraise damages. He explained the claim procedure with great knowledge which eased my anxiety at this stressful time. I received a check for my claim in an expedient tim ...Read Moree frame. No one expects to experience a loss by a fire, but if you do...you would certainly want to be insured by eRenterPlan! ...Read Less
I was so totally impressed with American Modern Insurance Company and in particular, Matt, my claim representative. I didn't do much thinking about apartment insurance until we had a theft in our storage space. Matt handled the claim beautifully, he processed everything immediately and his main concern was being fair with us, resolving our claim quickly, with as little hassle to us as possib ...Read Morele and most important-- equitably. I will always remain a customer of American Modern Insurance company now that I have experienced their integrity and service! We received our claim check within days. Thank you! ...Read Less
Erenter was very helpful. I was told that some insurance require receipts for all items. I was worried but once I talked to the agent I was completely satisfied. He handled my case with no problem Thank you erenter.
The staff dealt with my claim in a very quick and efficient manner.
I am delighted to share my wonderful experience I recently encountered with ERenter's insurance. I have been a customer close to 3yrs and this year I had an incident at my dwelling that involved my filing a claim. I worked with one of the most knowledgeable and friendly staff members who guided me thru the process with ease and expediency. I was very satisfied and overwhelmed that a company o ...Read Moref this magnitude existed. There is no hype or gemic, rather a company that operates with high standards and provides their clients with excellence from start to finish. When dealing with any loss a client wants peace of mind that the handling and processing of a claim is handled in a timely and professional matter. ERenter's will definitely provide this type of service to their clients! ...Read Less
I can't say enough about this insurance company, I've told everyone I know about how fast, courteous, and professional they are when handling claims, and how happy I am with their service.. Thanks again to the staff from a satisfied customer!
My sons apartment was burglarized right before Christmas. The thieves took electronics plus most all of his high end Nike, Jordan and other brands of shoes. Our e-renter insurance contract took charge and settled our claim in a timely manner. They were very service oriented and walked us through the process. Thank you E-renter and Matt Kohrs at the claims division.
Really nice, and helpful staff, and extremely quick! Great experience, and pricing was reasonable. Overall, a great option for rental insurance!
Really nice, and helpful staff, and extremely quick! Great experience, and pricing was reasonable. Overall, a great option for rental insurance!
Quick and easy to sign up. Good coverage for a good price!
Very simple to use and competitive rates. I surprisingly liked a few of the package options they suggested during the check out process.
Great website. Easy to use. Flows so perfectly. Found my quote in literally less than 10 minutes, if that! Definitely recommend this to anyone.
Hey, all I can say this is the best place to get renters insurance. If you have never got renters insurances before this is the one you want. try it you will like them so come on try it. You well see them well help you inn way they can. Jerry
Quick and easy signup and best of all, the apartment management got the proof of insurance directly right after I signed up!
randall f sterling iv
Painless and simple to purchase. Very affordable as well.
Quick, easy, efficient, and very reasonable pricing. It was a hassle-free process and I have great renter's coverage with convenience payment plans.
This was a no hassle easy way to get renters' insurance! Self service made easy for anyone and the fairest price available!
Processing insurance through ERenter Plan was very easy through the website. It's also affordable unlike some of the rental insurance. This is my first to sign up and I hope it's everything is says it will be.
Sean in the contact center is excellent. I just signed up for a new policy, I spoke with Sean - he was patient, explained everything to me, repeated all the info that I provided for accuracy, used my name several times (personal), offered additional products that applied to me such as earthquake insurance since I am in California, and asked if there is anything else he could help me with. Signing ...Read Moreup was quick and easy. Thank you Sean. ...Read Less
The transaction was quick and prompt. Every personnel that I communicated with during the transaction was very helpful and just genuinely nice. Even when I had to reschedule my time it was not an issue at all, and to top the entire situation off they had the best rates around. Truly satisfied.
I had a great experience with eRenter Plan Insurance that were very helpful
e Renter made getting renters insurance super easy when I was planning on moving. I was informed by my new apartment complex that I could move in a few days earlier than originally discussed, but that I would need to change my renter insurance start date as well. e Renter made this transition efficient and was able to send over the new policy that day to my complex just in time for me to move in ...Read More date to be authorized. e Renter Plan is fantastic and I wouldnt ever use anyone else! ...Read Less
Highly recommended. The website is very easy to use, and the rates are very reasonable. They even showed me how I can add Hurricane coverage for only 80 more cents per month! Automatic payments, so I can rest easy knowing my property and personal items are covered if something were to happen.
Evangeline Denise Bolton
I would recommend Erenters to all my friends and family and to anyone looking for a company who has employees that truly care. The rep that handle my call and set up my policy was very caring to my needs and acknowledge the fact about my current situation.... I was told on that day that I was laid off on my job. He expressed to me uplifting words that he had me in tears. I thanked him over and ove ...Read Morer for the encouraging words he gave me...I now would like for him to know that I was contacted Today for a job interview....God bless you my friend. ...Read Less
I strongly recommend ERenter to any one who wants a easy transition into getting the right insurance for their home, apartment and Goods. They explain the type of Insurance the have and give you the understanding of choices you can decide from.. I appreciate their expertise and I'm glad I choose them to protect me and my new place.
This website gave rates a lot lower than if I went to a major company website. Also it was super easy to use and they even submitted my policy to the management prior to my move-in. Awesomeness!
Very simple and quick setup. Very helpful staff. They were on top of my situation and very respondent. The big plus is that their system compliments mobile devices users.
I highly recommended eRenter Insurance for your home or apt. They were very polite in answering any question and customer services was exceptional. Above all, their price for plans was very manageable compared to other insurance.
awesome claim service, i work for another national ins co and i have to say, Amanda C, my claim adjustor is AWESOME, she made a bad situation a little easier to handle - much easier than my own company would have treated me :)
It came as a surprise that the rates are so reasonable. The building management team highly recommended this company. I feel comfortable leaving my home with the erenter plan. :)
My apartment was broken into why I was out of town......eRenters insurance handled my claim very fast and very professional. Thanks for the help guys
Apartment I rented required renters insurance. They recommended eRenters, I emailed and it was taken care of in minutes! very helpful, easy, and efficient.
I was very new to the area and needed renters insurance before I could move into my apartment and was given this company as a place I could call. That was the best choice I could have made. The customer service representative was very friendly and understanding of what I needed and made the entire process very easy to obtain. I'm glad to have them as my choice.
Very good insurance... great plan for all family's...Love them!
if living @ my new address is as nice as the people at eRENTAL i know dat i made the right choice
Being new to apartment leasing I found ERenter to be very user friendly for a new customer. The apartment complex did advise me that I could obtain apartment insurance from my own insurance company. However, they did recommend ERenter as a part of their move in package. I am glad they did. The service representative was courteous and efficient. I was presented multiple options of insurance plan ...Read Mores clearly, and was able to choose quickly the best one to fit my needs. There were also different choices of payment plans, which made even easier. I chose to pay in full for one year, which is the length of my lease. And now it is one less expense to worry about. Good job ERenter. ...Read Less
I called my insurance company and they wanted 40 for renters insurance. With you guys only 12 bucks. Money's tight. This means alot
When my girlfriend and I started looking into renters insurance we assumed it was costly and that because we had never had it before, we were going to be charged a huge initial fee. Well, we were wrong all the way around. After trying several other sites, we came across erentersplan and after submitting our information, we found that this was the best match for us. It had exactly what we were look ...Read Moreing for-the cheapest premium, most coverage, and friendly/helpful staff. We couldn't ask for a better insurance company!! The site is easy to maneuver and they keep me updated on my payments with reminders and so far we haven't had any problems. Thanks to erentersplan for being so helpful and ideal to us!!!!! My family thanks you and appreciates you!! ...Read Less
My experience with erenters was extremely pleasant. Not what I expected from an insurance agency at all. The representative was more concerned with my needs than theirs. The best part was that they sent a fax to my complex, how covenant right! I would recommend them to all my friends and family.
I was very impressed with the representative that assisted me with the purchase of my erenters plan. He was extremely knowledgeable about the information I needed in order to get the insurance. He answered all of my questions and I was completely satisfied with him. Thank you for being so kind.
My experience with eRenter was Great. The assistants were very helpful in providing me with a plan that met my budget and the process was quick and easy.
Had a great experience with eRenterPlan Renters Insurance. The process of buying insurance is so simple, clear and fast. It took me less than 10 minutes to complete it
I recently experienced my car broken into at our apartment complex garage. eRenter renters insurance was just amazing from the first call right through the end. It was a great and quick experience with how helpful their renters insurance staff was and how quick they delt with my issue. I thank you all for everything and for your prompt payment for me to be able and go purchase my losses and contin ...Read Moreue my work and life so quick. Thank you so very much. ...Read Less
I bought renters insurance because my apartment complex requires it. They recommended eRenterPlan. A couple months ago I was robbed while walking down the street and my brand new iPhone was stolen. I wasn't even sure if this was covered under Renters Insurance but I thought I'd try calling eRenterPlan. They were very helpful and told me I was in fact covered. They processed my renters insu ...Read Morerance claim quickly without any problems and I had a check in the mail in about a week! ...Read Less
It's good, easy and fast. you can manage your plan and enroll and pay it on line. it's a good Renters Insurance.
Great website - easy to use and simple to understand. Had policy printed out in minutes. Plus awesome rates!!!!
eRenterPlan has provided our company with individual renter's insurance on each of our corporate apartments nationwide - eliminating the need for us to require additional insurance certificates on our liability policy. It gives us more coverage at a lower rate with the savings falling straight to our bottom line. The quick turn around from their corporate team has been top notch!
eRentersPlan was very easy to apply for. I just called them and told them what I need, and it took just a few minutes to get it setup. Then I was sent a confirmation email immediately and they sent the email to my leasing agent for me too.
My apartment got broken into end of November and gone were my laptop and iPad. I reported the incident to eRenterPlan insurance that night. The next morning, they gave me a call to get a list of stolen items. 3 days later I get the reimbursement check in the mail (minus the deductible). Awesome service!
Regrettably my apartment was burglarized and I had to submit a claim to eRenterPlan. I was able to open the claim late on a Friday night and spoke to the agent, Cory, on Monday morning. Cory made a horrible situation very simple for me. He sent me electronic versions of all the forms to complete, and I was able to quickly and easily submit them, along with the police report, via email. Cory and h ...Read Moreis team assessed the forms and I received my payment by mail very quickly. Overall, I was VERY satisfied with the service I received. Unfortunate that I had to even go through the experience, but everyone at eRenterPlan made it that much easier to get through it. ...Read Less
I am from Atlanta, Ga, and I have to admit that I was not expecting the good service that I got from my eRenterPlan insurance. My neighbors upstairs left the water running on the bathtub and I was on vacations and when I came back my bathroom was a disaster, and even some of the water went to the closet and ruined shoes and clothes. I got a fast response from the agent, and even they adapted to my ...Read More schedule to visit my house and measure the damage. After I submitted the paperwork they reimbursed me what I lost in less than a week. Excellent service. ...Read Less
It was real quick and easy to get things done. I took hardly 5 mins to get my insurance done. Very customized in known areas and apartments. Cheap as well.
It was fast, easy and inexpensive.. Hopefully, I will never have to use it, but its nice to know I have something in place just in case.
Purchasing my renters insurance from eRenterPlan was a quick and easy experience. I had purchased policies from other similar companies in the past - and every time I renewed my policy it was an aggravating hassle. The eRenterPlan website is concise and very easy to navigate. Purchasing a plan was simple - all I had to do was enter my zip code and my apartment community and their insurance requir ...Read Moreements were already in the eRenterPlan database. From there, I could select from their a la carte additional coverage if I wanted to. After submission, I was immediately sent a copy of my coverage and an additional copy was sent to my apartment manager. This process could not have been easier. ...Read Less
Simple, cost effective & easy way to get renters insurance and have peace of mind!
This was the easiest and fastest process ever. The website was easy to follow and the rates are great. I would recommend this company to anyone for insurance.
The ease of an online platform, with direct access to Avalon Bay, made my experience painless. Concise, fast and functional.
Fast, simple, user friendly site. Effective policy... Easy choices, no bullshit. Would reccomend. A+
The insurance cost is very reasonable comapred to the coverage you get. Signing up online is very simple and convenient. Would recommend eRenterPlan to anyone I know.
E renter was suggested by our apartment management. The website was user friendly and I was able to choose the limits and plans easily. I had my policy in minutes. :)
I bought a renters insurance policy from e renters because it was suggested to me from my realtor I just paid the premium and never thought another thing about it.. when I lost my job and was out of work for 3 months e renters paid my rent with no problem.. without e renters my family would have been on the street. thank you e renters
I highly recommend! It was so easy setting my limits I wanted and the price beat EVERYONE else. The price was better than bundling with other carriers. It was fast - I had my policy in minutes. I m a very satisfied customer.
Website was really easy to use, response time great and information clearly stated. Rates comparable even when combined with car quote. Have recommended it to new apartment management.
My car was broken into while parked in my apt complex s secured garage and someone broke into several of our cars. We, the tenants all have eRenter s insurance. I had an expensive purse, sunglasses, and cash and was reimbursed for all of it with no problems. I didn t access website, I called and was not on hold and spoke with a very concerned and professional representative. I received my check a ...Read More week letter and my policy did not go up. I advised my neighbor s to call eRenter as well because they lost laptops, expensive bags etc. We were all very pleased with the service, concern, and quick reimbursements. Thank you eRenter! :) ...Read Less
We were very fortunate to have eRenterPlan when our van accidentally caught on fire! We lost all of our camping gear, clothing, and electronic equipment, i.e. SW radio, GPS, etc. Thanks to eRenterPlan, we were re-embursed and able to replace almost everything. It s good to have this insurance
Thank goodness, we had eRenter Insurance to cover the theft of my son s computer, professional camera, computer drawing pads, jacket and messenger bags! We called and filed a report and were guided through the reimbursement process. The process itself was quick, personal [spoke via email three times and once on the phone], professional and immensely helpful. Eternal gratitude eRenter and a ...Read Morespecial thank you to the agent who handled our claim. Without hesitation, I recommend this company to you! Deanna B ...Read Less
A few months ago, my bicycle was stolen from apartment s garage. It was awful, I loved to ride my almost new bike. But now I m going to buy the new one, because eRenter works really well. I called them, explained the situation, gave them Police report number and that s it! In 2 days I got a check for my bike! It really works great! Thanks eRenter!!! Well done! ...